ANNOUNCEMENT

RECALL CAMPAIGN FOR CERTAIN 2022 - 2023 MODEL YEAR

MITSUBISHI XPANDER / XPANDER CROSS

In coordination with the Consumer Protection and Commercial Control Department, Ministry of Economy, and in line with its commitment to product quality and customer safety, Al Habtoor Motors Co. LLC, the official distributor of Mitsubishi Motors Corporation in the UAE, announces a recall campaign for certain 2022 - 2023 model year Mitsubishi Xpander and Xpander Cross vehicles.

Check if your vehicle is affected

Your VIN can usually be found on the vehicle registration card or at the bottom of the windscreen.

Use 17 letters and numbers. VINs do not contain I, O or Q.

Recall Campaign Details

This recall campaign has been initiated due to the inadvertent mixing of non-conforming parts with approved parts during production. As a result, some vehicles may be equipped with second-row seat recliner ratchets containing cracks that reduce the component's structural strength.

The recall campaign involves 942 vehicles in the United Arab Emirates.

As part of this campaign, Al Habtoor Motors will contact owners of affected vehicles to arrange an inspection at an authorized Mitsubishi Service Center.

During the inspection, technicians will examine the recliner ratchets on both sides of the second-row seat back frame assembly. If an affected component is identified, the relevant seat back frame assembly will be replaced with an approved replacement part, free of charge.

Al Habtoor Motors is committed to minimizing any inconvenience to customers and ensuring that all necessary inspections and replacements are carried out as efficiently as possible.

For further information or assistance, please contact the Al Habtoor Motors Customer Care Centre on 800 254 228 667, from 8:00 A.M. to 6:00 P.M., Monday to Sunday, or email crm@habtoormotors.com.

We regret any inconvenience this may cause and thank our customers for their patience and understanding.