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Al Habtoor Motoros

ALL EMIRATES ANNOUNCEMENT
TF Canter E4 & TF Canter E3 propeller shaft bolt

In coordination with the Competition & Consumer Protection Department of the Ministry of Economy, Al Habtoor Motors announces a Recall Campaign for a limited number of FUSO vehicles with the below details which will be effective immediately.

ITEM DETAILS MODEL / MODEL CODE YEAR OF MANUFACTURE VOLUME CATEGORIZATION
Propeller Shaft Bolt and Center Bearing TF Canter E3 & TF Canter E4 2017, 2019 & 2020 1,932 Safety Recall Campaign

United Arab Emirates, Dubai, 02.10.2020
Al Habtoor Motors Co. LLC, the official distributor of Mitsubishi FUSO Truck & Bus Corporation (MFTBC) in the UAE, has released the following statement:

Loosening of Propeller Shaft Bolt - During usage, the Propeller Shaft mounting bolts loosen and gap of the centre bearing rubber increases. The root cause of the issue is the improper assembly sequence. Therefore, the propeller shaft bolts and centre bearing will need to be replaced, after inspection.

All repairs related to this recall campaign will be completed free of charge to the customer by replacing the necessary parts.

A total of 1,932 TF Canter Trucks (E3 & E4) are affected in Dubai/Northern Emirates/Abu Dhabi/Al Ain manufactured between 2017, 2019 and 2020.

No other vehicles are affected.

In the interest of delivering the highest standards of MFTBC quality and customer care, Al Habtoor Motors LLC (Dubai, Northern Emirates, Abu Dhabi and Al Ain) will contact all customers with affected models to arrange the replacement of the faulty parts.

Al Habtoor Motors Service LLC requests affected customers to contact the Customer Service Center on the following:

Timing: Saturday to Thursday 8:00 a.m. to 6:00 p.m.
E-mail: crm@habtoormotors.com
We regret any inconvenience this may cause and thank our customers for their patience.