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Al Habtoor Motoros

ANNOUNCEMENT
Recall Campaign for Certain 2022 Model Year FUSO HDT FJ

In Coordination with Consumer Protection and Commercial Control department, Ministry of Economy, and in line with its commitment to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection, Al Habtoor Motors Co. L.L.C., the official distributor of Mitsubishi FUSO Truck and Bus Corporation in the UAE, announces the launch of a recall campaign for a number of 2022 FUSO HDT FJ.

This recall is being initiated due to excessive stress applied on the high-pressure fuel pipes, caused by a combination of vibrations and surface abnormalities. As a result, the high-pressure fuel pipes may crack at the bend-regions, and in the worst case it led to fuel leakage from fuel pipes.

It is expected that this recall campaign will include 24 units in the United Arab Emirates.

In the interest of delivering the highest standards of FUSO quality and customer care, Al Habtoor Motors Co. L.L.C. will begin contacting the affected customers to inform them about this recall campaign and request that they bring in their vehicles for the necessary rectification.

The recall action to replace high pressure fuel pipes with countermeasure parts will be free of charge.

Every effort will be made to minimise any inconvenience caused during the short time required for the work to be carried out.

For further clarification, customers are requested to contact Al Habtoor Motors Customer Care Centre on 800 ALHABTOOR (800-254228667) from 8:00 am to 6:00 pm, Monday to Sunday, or email crm@habtoormotors.com

We regret any inconvenience this may cause and thank our customers for their patience and understanding.