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Al Habtoor Motoros

ALL EMIRATES ANNOUNCEMENT
RECALL CAMPAIGN FOR CERTAIN 2022 MODEL YEAR FUSO CANTER TRUCKS

In Coordination with Consumer Protection and Commercial Control department, Ministry of Economy, and line with its commitment to conduct an ongoing review of all products in the UAE and provide the consumer with the required protection, Al Habtoor Motors Co. L.L.C., the official distributor of Mitsubishi FUSO Truck and Bus Corporation in the UAE, announces the launch of a recall campaign for a number of 2022 FUSO Canter trucks.

In the affected vehicles, the LCD device on ICUC (meter cluster) software was inappropriate for some function which may cause malfunctions.

It is expected that this Recall Campaign will include 2,341 units in the United Arab Emirates.

In the interest of delivering the highest standards of Mitsubishi FUSO Truck and Bus Corporation quality and customer care, Al Habtoor Motors will begin contacting the affected customers to Inform them about this recall campaign and request that they bring-in their vehicles for necessary rectification.

The recall action to check meter cluster ECU software part number and to rewrite the software when the part number does not match in the meter cluster ECU, will be free of charge.

Every effort will be made to minimize any inconvenience caused during the short time required for the work to be carried out.

For further clarification, customers are requested to contact the Al Habtoor Motors Customer Care Centre at 800 254 228 667 from 8:00 am to 6:00 pm, Monday to Sunday, or email crm@habtoormotors.com

We regret any inconvenience this may cause and thank our customers for their understanding and cooperation.