PRIVACY POLICY FOR AL HABTOOR MOTORS (Last Updated 27/11/2024)
INTRODUCTION
Al Habtoor Motors LLC and/or Al Habtoor Royal Cars LLC (“we,” “us,” or “our”) is committed to safeguarding the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.
WHAT PERSONAL INFORMATION WE COLLECT
We may collect various types of personal information from you when you use our website, including but not limited to:
- Identity Information: First name, last name, title, gender, and occupation.
- Contact Information: Address, email address, and telephone numbers.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Information: Information about how you use our website, products, and services.
- Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.
We do not knowingly collect special categories of personal data (such as racial or ethnic origin, religious or philosophical beliefs, genetic or biometric data, health information) or any information about criminal convictions and offenses.
We do not knowingly collect information from individuals under the age of 18
HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect personal information from you in the following ways:
- Direct Interactions: When you fill out forms on our website, subscribe to our alerts, request information, provide feedback or complete surveys.
- Automated Technologies or Interactions: When you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.
HOW WE HANDLE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
- To Communicate with You: To respond to your inquiries, send you updates, alerts, and other communications based on your preferences.
- To Manage Our Relationship with You: To notify you about changes to our terms or privacy policy, and to request feedback or participate in surveys.
- To Improve Our Website and Services: To conduct data analysis and research to understand how visitors use our website and to improve our products, services, and marketing efforts.
- To Ensure Security and Prevent Fraud: To protect our business, website, and users from fraud and other illegal activities.
- To Comply with Legal Obligations: To meet legal or regulatory requirements, resolve disputes, and enforce our agreements.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
We will only use your personal information when the law allows us to. Generally, we rely on the following legal bases:
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
- Performance of a Contract: Where we need to perform a contract we are about to enter into or have entered into with you.
- Consent: Where you have provided consent for specific purpose (e.g. marketing communication or specific data collection)
- Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Certain information may be retained for a minimum of Five years to comply with legal requirements
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm
HOW WE SECURE YOUR PERSONAL INFORMATION
We are committed to protecting your personal information. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. These measures include:
- Encryption of data where appropriate
- Regular security assessments of our systems
- Limiting access to personal information to those employees, agents, contractors, and other third parties who have a business need to know
- Maintaining robust physical and electronic safeguards
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist with our marketing efforts. Cookies are small text files that are stored on your device when you visit our website.
- Types of Cookies We Use: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them or they expire) to improve your browsing experience. We may also use third-party cookies such as those from analytics providers and social media platforms, for analytics and advertising purposes.
- Managing Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.
SHARING YOUR PERSONAL INFORMATION
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
- Business Partners: We may share your information with financing institutions, insurance providers, or other partners to facilitate vehicle purchases or services requested by you.
- Legal Compliance: We may disclose your personal information if required to do so by law, regulation, or court order, or in response to a government or law enforcement request.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity.
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of Al Habtoor Motors LLC and/or Al Habtoor Royal Cars LLC, our employees, customers, or others.
INTERNATIONAL TRANSFERS
Your personal information may be transferred to and processed in countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country. We will take appropriate steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it such as implementing standard contractual clauses approved by relevant authorities or other legal mechanisms that provide appropriate data safeguards.
YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
Depending on the applicable law, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Opt Out: Right to Opt out of receiving marketing communications at any time
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
To exercise any of these rights, please contact us at crm@habtoormotors.com
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be posted on this page, and we will indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Al Habtoor MotorsMitsubishi Showroom, Al Ittihad Road, Deira Dubai
crm@habtoormotors.com
800 254228667
Buying a new car is always a big decision and involves a substantial investment. Which is precisely why from the moment you walk into Al Habtoor Motors, we make sure your experience is as comfortable and reassuring as is possible.