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Al Habtoor Motoros

ALL EMIRATES ANNOUNCEMENT
Recall Campaign for Certain 2017 & 2020 Model Year FUSO FA/FI/FJ Vehicles

In coordination with the Competition Protection Department in the Ministry of Economy and in line with its commitment to conduct an on-going review of all products in the UAE and provide the consumer with the required protection.

Al Habtoor Motors Co LLC, the official distributor of Mitsubishi FUSO Truck & Bus Corporation (MFTBC) in the UAE, announces the launch of a recall campaign for a number of 2017 & 2020 FUSO FA/FI/FJ, vehicles manufactured in India.

The affected vehicles and issues are as follows:

1. FUSO FI (Suspension Bracket Replacement) - Due to forging mark in bracket leading to improper seating of bracket; suspension bracket has to be changed for better torque retention.

2. FUSOFI (Propeller Shaft Fasteners Replacement) - Due to sedimentation of high viscous rust preventive oil in serrated mounting flange & paint accumulation at fasteners seating area; propeller shaft fasteners have to be replaced.

3. FUSO FJ (Alternator Replacement) - Due to internal defect on regulator used in alternator, the alternator assembly with mono function regulator has to be replaced.

4. FUSO FA/FI (Weather Strip Reorientation) Due to wrong orientation of weather strip position; therefore, reorientation of weather strip position has to be done.

It is expected that this recall campaign will include (110) trucks in the United Arab Emirates and all the recall jobs mentioned here will be done free of charge to the customers.

In the interest of delivering the highest standards of MFTBC quality and customer care, Al Habtoor Motors Co LLC will begin contacting the affected customers to inform them about this recall and request them to bring in their vehicles for repairs.

Every effort will be made to minimize any inconvenience caused during the short time required for the work to be carried out.

For further clarification, customers are requested to contact the Al Habtoor Motors Customer Care Centre on 800 387 6823 from 8:00 am to 6:00 pm, Saturday to Thursday.

E-mail: crm@habtoormotors.com We regret any inconvenience this may cause and thank our customers for their patience and understanding.